Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

Still have questions? Contact us today to learn more, schedule a tour, or start your application.

Leasing & Applications

Retreat at Magnolia offers luxury one-, two-, three-, and four-bedroom apartment floor plans with tailored amenities and interior finishes.

Yes, residents in Magnolia, TX can apply with a guarantor if needed. Guarantors must earn at least 4x the monthly rent and meet qualification standards.
Application approvals at Retreat at Magnolia typically take 2-3 business days, depending on screening and document verification.
Applicants must provide a valid government ID, proof of income, and complete identity verification. Rental history and background screening are also required.
Yes, once you apply for a specific Magnolia, TX apartment, that unit is typically removed from availability during the review process.
No fixed credit score is required at Retreat at Magnolia in Magnolia, TX. Approval is based on income, credit history, background screening, and rental history.
No, subleasing and short-term rentals are not permitted at Retreat at Magnolia in Magnolia, TX.

Pet Policy

Yes, Retreat at Magnolia in Magnolia, TX is a pet-friendly community allowing up to two pets per home. Breed restrictions apply, management approval is required, and all residents must complete a Pet Screening Profile. Service animals are exempt.

Yes, per the pet policy, restricted breeds include

• Akita 
• Pit Bull (American Staffordshire Terrier) 
• Presa Canario 
• Chow Chow 
• Doberman Pinscher 
• German Shepherd 
• Great Dane 
• Husky/Malamute breeds 
• Rottweiler 
• Wolf hybrids 

Service animals are exempt. Management approval is required, and all residents must complete a Pet Screening Profile.

Yes, pets must be kept on a leash at all times in shared areas of the Magnolia, TX community.

Parking & Transportation

Yes, residents have access to on-site parking, including free uncovered spaces and optional reserved covered parking.
No, Retreat at Magnolia does not offer garages, but covered parking options are available.
Covered parking amenities in Magnolia, TX is assigned via a waitlist. Residents must confirm availability within 24 hours when notified.

Utilities & Payments

Residents at Retreat at Magnolia in Magnolia, TX pay for electricity, water, sewer, trash, and pest control. Electricity must be set up directly with a provider.

Rent payments are made online through the resident portal and processed via the Bilt payment system.

Rent is due on the 1st of each month, with a grace period through the 6th. Late fees apply after that.
No, partial payments are not allowed at Retreat at Magnolia in Magnolia, TX.

Maintenance & Services

Residents can request maintenance through the online portal, by phone, or by contacting the leasing office directly.
Emergency issues include flooding, electrical outages, fire hazards, or loss of heating or cooling in extreme conditions. These are handled 24/7 at Retreat at Magnolia in Magnolia, TX.
Yes, residents can cancel a submitted work order and resubmit it later if needed.
Yes, Retreat at Magnolia provides on-site maintenance services for residents.

Packages & Deliveries

Residents can receive packages via Parcel Pending lockers, the leasing office, mailboxes, or direct-to-door delivery, depending on the carrier.
Packages without a unit number may be rejected by the leasing office in Magnolia, TX.
Residents should contact Parcel Pending directly for assistance with lockers or access codes.